๐ฌ๐ง We're based in Hampshire, UK ๐ฌ๐ง
stones4gardens
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Basalt
Rounded
Portugal
Black
Country of Origin: Portugalย ๐ต๐นย
Our Black Basalt Pebbles works well as a decorative element of rock gardens, alleys, paths, borders around the house, thicker fractions are used in gabions. Our product is becoming increasingly popular because it is hard-wearing and perfect for the use on driveways. It is perfect for making a bold statement in your garden and adding the wow factor. The stone reflects the light and will look beautiful in any garden to add style. Due to the durability of thisย stone,ย it will remain looking beautiful in your garden for many years.ย
This beautiful, washed gravel is charcoal grey when dry and black when wet.ย
An amazing addition to your garden, walkway, pond, interior decor and much more!ย ย
We do our best to capture these products perfectly on the photograph, but the colour of the pebbles might vary slightly in person due to factors such as photographic light, screen brightness or settings. The colour of the stone may be slightly different depending on the underlying base.ย
For any queries on size, delivery or larger order quotation, feel free to contact us via email or telephone!ย
This is a natural product, which finish can be affected by the natural elements. In order to prevent discoloration, we recommend appropriate care of the stone, such as sealing. For further information on protection please see our blog page here
It will take 1-2 business days to process your order after confirmation, regardless of the shipping option selected when checking out. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery. We do NOT ship orders the same day. Please allow up to 2 business days for orders to process (for example, if you order on Monday, your order should ship out on Tuesday or Wednesday). You will receive a confirmation email with the tracking link once your order ships. Please allow up to 48 hours for your tracking information to become available after receiving your shipping confirmation. We cannot be held accountable for any delays caused by the carrier.
Please note these are only estimates, orders may arrive before or after the expected time frame. Orders may take longer due to a delay with the courier service or a custom hold. If you have not received your order after the expected time frame, please contact us with your order number so we can look into your order.
Please note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided. Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (a work address or a friend's address).
It is the responsibility of the buyer to make sure that she or he enters their shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel or change your order or to change the address of your order. If you decide to change your shipping address, please email us at stones4gardens@mail.com as soon as you place your order. We will do our best to make the change, however, we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so. If it's too late to make changes on your order, the only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund.
International customers are responsible to pay any applicable inbound duties, taxes, and any other fees which your local Customs authority deems appropriate. These fees are paid to your local carrier or government and are not collected by, and Stones4Gardens thus cannot be refunded. We ship international packages DDU (duties and taxes unpaid), meaning that these fees are not included in the price of the goods you purchase from our website. All applicable fees must be paid by the recipient in order to receive the parcel. As we are unable to advise the amount of what these fees might be, we recommend contacting your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.
By placing an order at Stones4Gardens, you are responsible for the cost of return shipping back to Stones4Gardens. Please read our returns policy for more information on how to return your order.
We currently only offer shipping to Zones A and B. All orders to Zone C and Zone D, including Isle of Wight & Isle of Scilly will be cancelled and refunded.
| Zone A | Zone B | Zone C | Zone D |
|---|---|---|---|
| England and Wales | DD, DG, EH, FK, G, KA (except KA27 & KA28), KY, ML, TD, AB1 to AB16, AB21 to AB25, AB30, AB39, PA1 to PA19 & PH1 to PH3 | AB31 to AB38, AB40 to AB56, IV1 to IV28, IV30 to IV32, IV36 to IV40, IV52 to IV54, IV63, KW1 to KW14, PA21 to PA38, PH4 to PH41, PH49 to PH50 & Northern Ireland | HS, IV41 to 49, IV51, IV55, IV56, KA27, KA28, KW15 to KW17, PA20, PA41 to PA49, PA60 to PA78, PH42 to PH44, ZE, Isle of Man & Channel Islands |
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we canโt offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable) - Any item which is returned with different weight than the original package - Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you havenโt received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is .officially posted. Next contact your bank. There is often some processing time before a refund is posted. If youโve done all of this and you still have not received your refund yet, please contact us at stones4gardens@mail.com
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at stones4gardens@mail.com
To return your product, please email us at stones4gardens@mail.com You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary
All large orders will be packed and shiped in 20 KG bags which makes it easier to store and move around in future.
Not a problem at all. We offer special import services for our customers, if you need larger quantities, please reach out to us, and we can assist you further.
Buy today and get it within 14 days.
