Premium Garden Stone Delivery Service

Delivery Information

We've made delivery simple! Just check the details to ensure a smooth arrival of your garden stones. Got questions? We're here to help – shop with confidence today!

Next Day Delivery

Order by 2pm for next day

Bulk Orders

Send us an enquiry

UK Coverage

Nationwide service

Convenient Packing

20kg bags for easy handling

Standard Delivery

3-5 Working Days
FREE

Next Day Delivery

Next Business Day
Calculated at checkout by postcode

Tail-Lift Delivery Considerations

Pallet Dimensions and Weight

Our standard pallet dimensions are carefully designed to ensure safe and efficient delivery through our tail-lift service. Each pallet is:

  • Maximum weight: 750kg per pallet
  • Standard dimensions: 1.2m x 1m
  • Maximum height: 1.5m including pallet
Pallet Delivery Dimensions

Maximum Slope

We can only use a tail-lift on level ground, not slopes.

Level Ground Requirement

Unloading Facility

Deliveries will be made using a pump truck.

Note: This is a kerb side delivery service.

Pump Truck Delivery

Ground Conditions

Deliveries can only be made on hard, even ground. We cannot pull over gravel, loose stones, cobbles or grass.

We cannot pull pump trucks over very high kerbs.

Ground Conditions Requirements

Road Access Restrictions

Make sure we know about any road restrictions: height, weight, no parking, narrow lanes, or pedestrian crossings or anything else.

Road Access Restrictions

Delivery Vehicles

18 Tonne Delivery Vehicle

18 Tonne Vehicle

Length 11 metres
Width 2.55 metres
Height 4 metres
Tail Lift Capacity 1000 kg
7.5 Tonne Delivery Vehicle

7.5 Tonne Vehicle

Length 7.8 metres
Width 2.55 metres
Height 3.5 metres
Tail Lift Capacity 750 kg

Delivery Service Rules

Important: Kerbside Delivery Only

All deliveries are made to the kerbside only. This is our standard delivery method with no exceptions.

1

The driver is not authorised to carry goods up or down steps or through a property.

2

The delivery driver will wheel the pallet with a pallet truck as far as possible, but cannot remove goods from the pallet or take the pallet away.

3

Whilst our drivers are instructed not to take their vehicle off the roadway to make deliveries, they will make every effort to meet your requirements.

4

If you require the driver to leave the roadway, it will be at your own risk.

5

All freight for tail lift delivery must be secured to a pallet that is accessible from all four sides and have sufficient opening for a pump truck.

Note: These rules are set by THE Pallet Network Ltd (TPN) to ensure safe and efficient delivery of your stone products.